Terms & Conditions

Welcome to Skin 8 Spa. By accessing or using our website, booking services, or purchasing products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

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1. General

These Terms and Conditions apply to all users of the Skin 8 Spa website and all clients of our services. By visiting our site or scheduling an appointment, you engage in our "Service" and agree to be bound by these terms.

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2. Appointments, Cancellations & Late Arrivals

• Booking: Appointments may be booked online or by contacting Skin 8 Spa directly.

• Cancellation Policy: We require at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice will result in the forfeiture of your $50 deposit. Deposits are non-refundable but may be applied to a future service if proper notice is given.

• Late Arrivals: Please arrive on time to ensure the full duration of your service. Clients arriving more than 15 minutes late may need to reschedule, and the deposit may be forfeited. We will make every effort to accommodate you if time permits, but this is not guaranteed.

 

3. Payments & Refunds

• Accepted Payment Methods: We gladly accept all major credit cards, debit cards, and cash for both services and product purchases.

• Deposits: A $50 non-refundable deposit is required to secure certain appointments. This deposit will be applied toward your service total unless forfeited due to late cancellation or no-show.

• Refund Policy: All service sales are final. Product returns may be accepted within 7 days of purchase if the product is unopened, unused, and in its original packaging. Refunds are issued as store credit or original form of payment at our discretion.

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4. Gift Cards

• E-Gift Cards: E-gift cards are non-refundable and may not be redeemed for cash. They can be used toward any service or product offered at Skin 8 Spa.

• Expiration: E-gift cards do not expire.

• Lost or Stolen Gift Cards: We are not responsible for lost or stolen gift cards. Treat gift cards as you would cash.

 

5. Members-Only Store

• Access to the Members-Only Store is limited to registered members. Exclusive discounts and pricing are only available to logged-in users.

• All sales from the Members-Only Store are final, unless the product arrives damaged or defective. Members are responsible for keeping their login information confidential.

 

6. Health, Safety & Client Conduct

• Medical Disclosure: Clients must inform Skin 8 Spa of any medical conditions, allergies, skin sensitivities, or other relevant health concerns before receiving services. This ensures your treatment is safe and effective.

• Consent Forms: All clients are required to complete a Client Consent Form prior to receiving services. This form will be updated as needed and must be signed prior to each new or specialized treatment.

• Health Protocols: If you are feeling unwell or experiencing symptoms of illness, please reschedule your appointment. We reserve the right to reschedule appointments if illness is suspected to protect staff and other clients.

• Client Conduct: Skin 8 Spa reserves the right to refuse or discontinue services for any reason, including but not limited to inappropriate behavior, intoxication, failure to disclose relevant medical information, or non-compliance with policies.
   

7. Recommendations & Use

• Product recommendations are personalized based on your skin needs. Results may vary. It is your responsibility to follow instructions for at-home use.

• Skin 8 Spa is not responsible for any adverse reactions caused by incorrect usage or undisclosed sensitivities.

 

8. Website Use

• Intellectual Property: All content on this website—including text, images, logos, service names, and design—is the property of Skin 8 Spa and may not be reproduced or used without prior written consent.

• Information Accuracy: While we strive to keep all website content current and accurate, we cannot guarantee that all information is error-free or complete. Skin 8 Spa reserves the right to modify content at any time without notice.

• Third-Party Links: This website may include links to third-party sites. We are not responsible for the content, privacy policies, or practices of these external websites.

 

9. Privacy Policy

• We collect limited personal information such as your name, contact information, and appointment history solely for scheduling, communication, and service quality purposes. Your information is kept secure and is never sold or shared without your consent, except as required by law.

• You may request access to, correction of, or deletion of your personal data at any time by contacting us.
   

10. Cookie Policy

Our website uses cookies to enhance your browsing experience and gather anonymous data for performance analysis. By using this site, you agree to the use of cookies. You may manage cookie settings through your web browser.

 

11. Liability

Skin 8 Spa is not liable for any injury, reaction, or loss resulting from services or products unless required by law. By receiving treatments, you agree that all information you have provided is accurate and that you accept responsibility for the results of the service provided.

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12. Changes to Terms

We reserve the right to update or revise these Terms & Conditions at any time. Updates will be posted to this page with the date of revision. Continued use of our website or services implies acceptance of any changes.

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13. Contact Information

Skin 8 Spa
2130 Town Center Way, Suite 2D (Lower Level)
Livingston, NJ 07039
Phone: (201) 788-6923
Email: zoey@skin8spa.com
Website: www.skin8spa.com